Smart F&B Ecosystem for Internationalisation and Productivity

This intensive one-day programme delves into how Artificial Intelligence (AI)-driven innovations are revolutionising the Food & Beverage (F&B) ecosystem—boosting productivity, streamlining operations, and accelerating international expansion.

Date: 16 July 2025 (1 day local workshop) | Time: 9am - 5pm
Location: MBS Convention Centre, Singapore

Who Should Attend

F&B professionals, tech innovators, and business leaders keen to harness AI for smarter operations, supply chain efficiency, and enhanced customer experiences. more details

Prerequisites

Relevant working experience

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Programme Details

This intensive one-day programme delves into how Artificial Intelligence (AI)-driven innovations are revolutionising the Food & Beverage (F&B) ecosystem—boosting productivity, streamlining operations, and accelerating international expansion.

Participants will gain valuable insights into leveraging AI to optimise supply chains, enhance customer personalisation, refine data-driven decision-making, and automate routine tasks for greater efficiency.

Designed for executives, entrepreneurs, and industry professionals, the programme blends cutting-edge academic frameworks with real-world expertise from industry leaders such as Haidilao and Yum China. Through expert-led discussions, in-depth case studies, and interactive sessions, attendees will uncover best practices for harnessing AI to drive operational excellence, scale their businesses, and unlock new revenue streams in an increasingly competitive global market.

Who Should Attend

  • Business leaders and senior managers who are looking to integrate Artificial Intelligence (AI) into their operations for efficiency and growth.
  • Food supply chain and logistics professionals who are interested in AI-driven supply chain optimisation and automation.
  • Entrepreneurs and start-ups in food and beverage (F&B) tech who are exploring AI applications in food delivery, kitchen automation, and personalised dining experiences.
  • Hospitality and hotel management professionals who are overseeing food service operations in hotels, resorts, and hospitality chains.
  • AI and technology professionals in F&B, including data scientists, AI developers, and digital transformation specialists working on AI solutions for the industry.
  • Consultants and business strategists who are advising F&B businesses on AI adoption and market expansion strategies.

Programme Outline

Learning Objectives & Structure

By the end of this course, participants should be able to / can expect to:

  • Understand Artificial Intelligence (AI)’s Role in the Food & Beverage (F&B) Ecosystem – Gain insights into how AI is transforming operations, enhancing efficiency, and driving international expansion.
  • Optimise Supply Chain & Operations with AI – Learn how AI-powered analytics and automation can improve inventory management, demand forecasting, and cost efficiency.
  • Enhance Customer Experience through AI Personalisation – Explore how AI-driven recommendations, chatbots, and automated services can improve engagement and loyalty.
  • Leverage Data Analytics for Smarter Decision-Making – Understand how AI can analyse customer behavior, sales trends, and market dynamics to enable strategic business decisions.
  • Identify Revenue Growth Opportunities with AI – Learn how AI-powered innovations create new business models, optimize pricing strategies, and drive digital transformation in F&B.
  • Develop a Strategic Roadmap for AI Implementation – Leave with actionable strategies to integrate AI into your organisation’s operations, ensuring sustainable growth and competitive advantage.
Day 1
  • Smart F&B Ecosystem for Internationalisation and Productivity (Framework, case studies) (Instructor: Andrew Chin)
  • Guest Speaker from Haidilao: Managing global F&B business with AI & emerging technologies
  • Smart F&B Ecosystem: Business Model Innovations (Instructor: Andrew Chin)
  • Guest Speaker from Yum China (KFC): Leveraging on AI & Digital Technologies to build a smart F&B Business Ecosystem
  • Hand-on Workshop on AI Strategy
Assessment
  • Class participation (active & constructive contributions to lectures and class discussions)
  • In-class assignment (hands-on workshop on AI strategy)
Chin Min Han Andrew
Lead Instructor | Singapore University of Technology Design (SUTD)

With close to 25 years of experience in education and publishing industry in Asia, Andrew Chin's multi-sector career has enabled him to experience the full spectrum of the education ecosystem in his roles as a Singapore EDB officer handling the World-Class University portfolio and the Specialist Information & Publishing Industry portfolio, Chief Representative & Country Manager (China) at Thomson Learning (Fortune 500 company), Cofounder & CEO for an early childhood education business, and Business Development Director (Universities) at Sodexo Group (Fortune 500 company) for Asia Pacific region.

After working 10 years in Beijing, China, Andrew returned to Singapore to work closely with the top leadership at Singapore Management University (SMU) on SMU China & East Asia Initiatives in Sept 2012. He is currently Program Director of SMU Executive Certificate in China Business, and Program Director of SMU Internationalisation Series. He teaches as an Adjunct Faculty of Strategy & Organization at SMU Lee Kong Chian School of Business since Jan 2017. He teaches undergraduate courses, Masters courses and Executive Education courses effectively in English and Chinese.

Andrew Chin graduated from Tsinghua University in Beijing, China with a Tsinghua-MIT Sloan International Masters of Business Administration degree under the Singapore Government’s Asian Business Fellows (ABF) Scholarship Program. He has a Bachelor of Business Administration with Second Class (Upper) Honours degree from National University of Singapore.

With Singapore Management University (SMU)'s nomination, Andrew is recognized as a Specialist Adult Educator (Curriculum Development) under the Adult Education Professionalization (AEP) initiative, a national level initiative under Singapore’s SkillsFuture.

Smart F&B Ecosystem for Internationalisation and Productivity

$1,308.00
Free

Date: 16 July 2025 (1 day local workshop) | Time: 9am - 5pm

Location: MBS Convention Centre, Singapore

Course Fees

• The course fee payable is inclusive of prevailing GST of 9%.
• This course is not eligible for the S$4,000 credit under SkillsFuture Credit (Mid-Career) top-up scheme.

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